SaveEasy.com.au
Copyright/Trademark
www.saveeasy.com.au and the logo are trademarks owned by Save Easy Australia Pty Ltd and cannot be used without authorization by Save Easy Australia Pty Ltd.
Back to Top^
Conditions of Sale
To purchase any goods from Save Easy Australia Pty Ltd (A.B.N: 90 134 597 998) you must be at least 18 years of age. Save Easy Pty Ltd bares no responsibility for under age persons ordering from our site without guardian supervision.
Australian Sales only
Currently Save Easy can only ship goods within Australia.
Back to Top^
Payment Types and Processing
Save Easy accepts the following forms of payment:
Visa Card Master Card America Express Paypal Bank Deposit Bpay Bank cheque
By submitting your payment details to Save Easy Australia Pty Ltd you are giving us the authority to charge your credit card or nominated account, the invoiced amount. Your order will be processed once you have clicked the “submit button” in the check out area on our site. If payment is not received within 10 business days then Save Easy Australia Pty Ltd has the right to cancel your order.
If you place an order on the weekend it will not be processed until the next business day. Save Easy’s trading hours are 24/7 (you can purchase online anytime!)and office hours Monday to Friday 9.00am till 5.00pm excluding any QLD or national public holidays.
At Save Easy Australia Pty Ltd keeping your personal details secure is our top priority. Save Easy uses the latest technology available including a 128bit SSL (Secure Socket Layer) on all payment and personal details screens to maintain your privacy and safety at all times. Whilst in these screens you will notice a padlock in the bottom corner of your screen, this indicates that you are operating in a secure 128 bit SSL zone. In addition to your security all payment details are handled through a secure gateway to our banking partner Westpac banking Corporation. Westpac employs the latest security processes to ensure your details are secure.
Save Easy Australia Pty Ltd will accept no responsibility for any losses directly or indirectly suffered by a customer whose credit card is fraudulently used in an unauthorized manner.
Back to Top^
GST
All our pricing on www.saveeasy.com.au includes GST
Back to Top^
Currency
All pricing and transactions on the Save Easy Australia Pty Ltd site are in Australian Dollars ($AUD) only. Save Easy Australia Pty Ltd cannot accept payment from overseas accounts or overseas banking institutions.
Back to Top^
Shipping and Handling
Save Easy Australia Pty Ltd employs a modern highly automated shipping process. We currently offer FREE shipping on all orders over $60 Australia Wide. For all orders under $60, a shipping fee of $8.95 applies. Delivery times can differ to what state and location you live in. Please note the estimated shipping times below. We guarantee that your order will dispatched from our warehouse the following business day so you recieve your parcel faster. Business Days are Monday to Friday 8.30am to 5pm. Should you place an order on a Friday, guaranteed dispatch by the following Monday. Conditions Apply. Payment must be recieved before shipping. Special circumstances apply should Save Easy not be able to supply stock within an order
Estimated Australia wide shipping times:
| QLD: |
1 - 5 business days |
| NSW: |
2 - 7 business days |
| VIC: |
2 - 7 business days |
| SA |
2 - 7 business days |
| WA: |
3 - 10 business days |
| TAS: |
3 - 10 business days |
| NT: |
4 - 10 business days |
Goods Damaged in Transit
Save Easy Australia Pty Ltd has shipping insurance on all items. We use the highly professional Direct Freight Express for larger packages and Australia Posts E Parcel service for smaller packages, however sometimes the unexpected can happen and a product can be damaged in transit. It is very important that if you receive an item that has been damaged during shipping to notify Save Easy Australia Pty Ltd within 48hrs of receiving. If Save Easy Australia Pty Ltd is not notified within the 48hrs after you have received your goods, the goods will not be covered under “Transit Insurance” and you will be liable for any associated costs. For goods damaged in transit please contact us
Disposure of Goods
From time to time you may be instructed by a Save Easy Australia Pty Ltd customer service representative to dispose of a faulty product or a product damaged in transit instead of returning it to us. You must wait for instructions from Save Easy before disposing of any product that has a fault or is damaged. When a refund, credit, or exchange is given the product in question then becomes the property of Save Easy Australia Pty Ltd. If you dispose of this product without the authorization from Save Easy Australia Pty Ltd you will be liable for any associated costs.
Unable To Fulfill An Order
If for some unforeseen circumstance we are not able to complete an order, and you are not notified during the sale process, a customer service representative will contact you within 2 business days and will advise you of the ETA of the goods you have ordered. The goods will be shipped to you at the earliest possible time. If this option is unsuitable then please contact us and we will be happy to provide you with a full refund for any delayed order.
Back to Top^
Data and Privacy
The information collected from you at the time you place an order will be stored in our secure database and is used purely to carry out your instructions and action your payment. There are no circumstances under which this information might be passed to a 3rd party. You may opt in or out at any time from receiving promotional material from us. Just go to www.saveeasy.com.au/newsletter.php to subscribe to the newsletter. To unsubscribe just go to the unsubscribe link in your email or contact a saveeasy representative.
Privacy Statement
Save Easy Australia Pty Ltd is committed to the Australian Privacy Legislation in the way we collect, use and secure and disclose personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles under the 1988 Act. This document below describes Save Easy Australia Pty Ltd’s Privacy policy.
The Information we Collect
At Save Easy we lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
Information derived from communications between us and you.
We also collect information about you when you download trials from our website www.saveeasy.com.au.
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us an email we will record your mail address.
How we use your Information
We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your information:
To establish and maintain your relationship as a customer of Save Easy Australia Pty Ltd.
To provide the products and services you have requested from Save Easy Australia Pty Ltd
To administer and manage those products and services.
To answer your inquiry.
For direct marketing by email, specials on products, or services you have shown interest in.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If at any time you receive any communication from Save Easy Australia Pty Ltd which you would not like to receive, please contact us and we will remove your name from our mailing list.
Access to your Personal Information
In most cases, you can gain access to the personal information that Save Easy Australia Pty Ltd holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Security
Save Easy Australia Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or in secure files.
The internet is not always a secure method of transmitting information. Accordingly, Save Easy Australia Pty Ltd cannot accept responsibility for the security of information you send to us or receive from us over the internet or for any unauthorized access or use of that information.
Changes to this Privacy Policy
It may be necessary for us to review and revise our privacy policy from time to time. An amended version will be posted on our website at www.saveeasy.com.au/privacypolicy we suggest that you visit our website regularly to keep up to date with any changes.
Contact Us
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices please feel free to contact us
Back to Top^
Moneyback Guarantee
At Save Easy Australia Pty Ltd we believe it is important to provide you with peace of mind when shopping with us. So we offer a "No Questions Asked Money Back Guarantee!"
If you are not entirely happy with your purchase, or suddenly realize that you don’t want the product anymore (as we all do sometimes!) Don’t worry, just contact us within 14 days of purchase and advise us of your wish to return the product (s). A customer service representative will then promptly reply with the appropriate information about returning the goods and we will get you your money back ASAP!
For all money back guarantees to be approved the product must be in new condition with all internal and external labels and tags attached. Failure to have the product in its “Original Condition” will result in “Other” forms of credit/return procedures being offered. To receive your money back guarantee you must contact Save Easy Australia Pty Ltd within 14 days of purchase. On all money back guarantee returns the customer must cover the cost to return the goods to our Dispatch Centre. The customer must also cover the cost of the return carton/envelope for the product (unless the original packing is in ok condition and can be recycled for the return journey) Please advise Save Easy Australia Pty Ltd if you require new packing for the return journey and we can send any packing needed to you, and advise you of the charge.
Back to Top^
Refund/Returns Policy
If you receive your product and it is faulty, differently described to what was invoiced, or doesn’t do what it is supposed to do, please contact us to arrange a replacement, store credit or a full refund within 30 days of purchase. What option of return will be completely up to you, unless for some reason we cannot offer a replacement item because of “out of stocks” A customer service team member will issue you with a Return Goods Number (RGN) and label to affix to the return packing carton or envelope. Save Easy Australia Pty Ltd will supply the return carton/envelope free of charge on faulty merchandise or goods damaged in transit claims only. For all returns you must have “Proof of Purchase”
What Happens if 30 days has Passed?
At Save Easy Australia Pty Ltd we want to accommodate all your needs and be as friendly and as helpful as possible. Please don't hesitate to contact us with your problem. After 30 days issues will be looked at on a "case by case" basis.
What if I want to Cancel my Order?
If your order has been processed and you wish to cancel, you will need to cover the costs of delivering the items back to the Save Easy Australia Pty Ltd distribution centre. This charge may vary.
Back to Top^
Correction of Errors or Discrepancies
Whilst Save Easy makes every effort possible to keep our site accurate and up to date, we are human and mistakes can happen. Save Easy Australia Pty Ltd reserves the right to change any errors with pricing, quantity’s, descriptions, discrepancies at it’s discretion without any prior notification. Save Easy Australia Pty Ltd also reserves the right to limit quantities after the order has been processed. This would be a very rare occurrence and we apologize for any inconvenience this may cause.
Back to Top^
Contact Us
If you have any queries or questions regarding Save Easy Australia Pty Ltd’s terms and conditions or any other matters please do not hesitate to contact us
The General Manager
Save Easy Australia Pty Ltd
Po Box 2753
Burleigh BC Qld 4220
|
